社会化客户体验平台,国外商业网站,社会化企业营销平台,商业,Lithium 的知名客户包括 ATT、英国电信、西班牙电信、家得宝、Best Buy、Indosat、Sephora、Skype 及 Telstra 等。
create and manage amazing online customer communities
Turn your website into a world-class social destination. Take complete control of community design and create an immersive customer experience that showcases your brand. Lithium provides the most advanced tools for building, moderating, and analyzing vibrant online communities.
infuse conversations throughout your website
Lithium helps you bring your static website alive with social conversations. Deploy Lithium Reviews and QA on your product pages to increase conversion rates and average order value. You can also draw customers into conversations by promoting Lithium Blog posts, Knowledge articles, hot Forum topics throughout your site.
ensure conversations meet community guidelines
Active moderation helps you maintain a positive atmosphere without sacrificing authenticity. With Lithium Moderation Manager, you can enforce community guidelines, ban users, move content that is out of place, and filter posts that are offensive or inappropriate. Moderation Manager supports content filtering, pre-moderation, post-moderation, and more.
measure community health and performance
Make smarter business decisions based on hard data. Lithium Social Intelligence uses behavioral science to analyze billions of interactions each month from nearly 100 million users. We can help you prove the value of your social investments, measure customer engagement, identify superfans, and build strategies for increasing community ROI.社会化客户体验平台。